Australian Embassy

Visitor Arrangements


Visitor access to the Embassy is by appointment only. All visitors must present current photographic identification (e.g. passport, driving licence).

PLEASE NOTE:  Passport and Notarial visitors seeking to book an appointment for 1 May 2017 onward, are required to book on-line.

Privacy Policy

The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the Consulate-General's appointments.  Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes.  By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT's behalf for these purposes.  If this information is not collected, DFAT's ability to arrange your appointment will be limited.  Your personal information will be handled by Setmore in accordance with Setmore's Privacy Policy, and by DFAT in accordance with DFAT's Privacy Pollicy.

Visitors for Passport and Consular emergencies should call 01 664 5300 to make an appointment.

Please note that only visitors with an appointment are permitted access to the Embassy. Any accompanying family or friends of visitors are required to wait in the ground floor reception area (with the exception of unsupervised minors who may accompany their parent/guardian).


Passport appointments are available between 9.00am – 12.30pm and 2.00pm – 3.30pm Monday to Friday. Appointments are not available Tuesdays between 10.30am – 12.00pm and Thursdays between 9.00am – 10.30am.

Consular Notarial Services

Notarial appointments are available between 2.00pm and 3.30pm, Monday to Friday.

Immigration & Visas

The Embassy does not process or advise on visa, migration or citizenship applications. All inquiries must be directed to the Department of Immigration and Border Protection (DIBP), located at the Australian High Commission London.  The DIBP Europe Service Centre can be contacted on 00 44 207 420 3690 between 12.00pm and 4.00pm, Monday to Friday or via the ‘contact us’ tool at