Emergency Consular assistance contact details
The objective of the Australian Embassy's Consular and Passports Section is to protect and safeguard the interests of Australian citizens/residents in Ireland within the limits imposed by the laws of Ireland. Consular assistance and advice is provided in relation to matters such as:
- help you during emergencies, such as natural disasters
- arrests and imprisonment
- welfare and whereabouts
- Australian Federal and State elections
- legalisation of documents
- passport issue and renewal
- provide assistance in the case of an accident, serious illness, or death
Australians requiring advice or assistance from the Consular and Passports Section may contact the Embassy during the Embassy’s public hours (8.30am - 4.30pm Monday to Friday, except public holidays) on +353 1 664 5300 or [email protected]
All visitors will be required to undertake a security screening and walk through the metal detector. Please advise the security guard if you have had a pacemaker implanted.
In an emergency outside Embassy office hours, the Department of Foreign Affairs and Trade's 24-hour Consular Operations Centre in Canberra may be contacted from Ireland by calling +61 2 6261 3305.
Visitors with an appointment should advise the reception desk in order to announce their arrival. All visitors must present to the reception desk and provide current photographic identification (e.g. passport, driving licence).
Passport and Consular emergencies should call 01 664 5300 (+353 1 664 5300) to make an appointment.
What we can and cannot do
The Consular Services Charter sets out the standards of service all Australians can expect to receive from consular staff, including what they can and cannot do.
"Personal information provided to the Department of Foreign Affairs and Trade (DFAT) is protected by law, including the Privacy Act 1988. We may collect, use and disclose your personal information, including to overseas recipients where we reasonably believe it is necessary, to provide you with consular assistance. Important information about the privacy of your personal information is contained in our Consular Privacy Collection Statement, which you should read and understand. Copies of the Statement are available at http://www.dfat.gov.au/dept/consular/privacy.html or by requesting a copy from the Department."
